Q&A about our services
This section addresses common questions about Graphics by HRH, helping clients understand our creative design services.
(FAQ) About Graphics by HRH
1. What graphic design services does Graphics by HRH offer?
Graphics by HRH provides a wide range of creative services, including logo design, branding, marketing materials, vehicle wrap graphics, trade stand and exhibition stand design, video editing, social media content, signage, print design, and custom graphic solutions tailored to your business needs.
2. How do I get a quote for a custom project?
Simply fill out the contact form on our website, send us an email, or drop us a WhatsApp message. Whether you have a clear idea or just want to discuss your options, we’re here to help bring your vision to life.
3. What is the typical turnaround time for design projects?
Every project is different, but we typically deliver initial design concepts within 3–5 business days after receiving your project details. Need something sooner? Get in touch and we’ll see what we can do!
4. Can you work with my existing brand guidelines?
Absolutely! Whether you already have an established brand or you’re starting from scratch, we’re happy to help. We can work closely with your existing branding to keep everything consistent, or create something completely fresh that reflects your vision and goals.
5. What industries do you work with?
We love working with all kinds of clients, from private businesses and startups to charities, organisations, and community groups. Every project is unique, so we take the time to understand your goals and create designs that reflect your brand, audience, and vision.
6. What file formats will I receive my final designs in?
Your final artwork can be supplied in a range of formats suitable for both online and print use. If you need specific dimensions, file formats, or printer-ready files, simply let us know and we’ll be happy to prepare everything to your requirements.
7. Is there a minimum order requirement for your services?
Not at all! We’re happy to take on projects of any size, whether you need a single graphic, a logo refresh, marketing materials, or a complete branding package. Every project is important to us, and we’re always excited to help bring your ideas to life.
8. What payment methods do you accept?
We accept major credit and debit cards, as well as PayPal, making payment quick and convenient. If you have any questions about payment options, feel free to get in touch and we’ll be happy to help.
9. Do you accept rush orders?
Yes, in many cases we can accommodate rush orders if you need something completed quickly. Just get in touch with us as soon as possible and we’ll let you know what’s achievable, along with any additional costs and availability.
10. Is it possible to resize a design after the project has been completed?
Yes, we can usually resize your design after a project is completed. In some cases, a small fee may apply depending on the complexity of the changes required, but we’ll always let you know before anything is done.
